VITA showcases managed services
VITA's customer success team recently hosted its first Services Showcase, an event that gives agencies an inside look at VITA managed services designed to help solve business problems and simplify operations across the Commonwealth. Unlike quarterly Services Fairs that preview supplier services that may not yet be available, the Services Showcase focuses on VITA services that agencies can use today to address business needs.
During the in-person event, VITA staff provided an overview of services they manage and the ways those services can support agencies. Suppliers, including Teams voice enterprise service (TVES) and User backup service (UBS), also participated, along with partners Box, Dynatrace and Socure. Together, they demonstrated how their tools and technologies support the services VITA manages and delivers.
Following the service presentations, participants had the opportunity to connect during a networking session where they could ask questions and further explore the following VITA-managed services.
Business platform solutions (BPS)
VITA's BPS team helps agencies use modern tools that streamline workflows, reduce paperwork and improve service delivery across the Commonwealth. Agencies should use BPS services when they need help turning manual or paper-based processes into apps or automated workflows, want to improve how they manage and collaborate on content, or are exploring whether a repetitive task is a good fit for automation. Services BPS provides include Microsoft Power Platform, Box content management and Robotic Process Automation (RPA).
خدمات تكامل التطبيقات (AIS)
VITA's AIS team helps agencies modernize systems, accelerate cloud readiness and securely connect applications, data and services across the Commonwealth. Agencies should use AIS services when they need support modernizing legacy applications, preparing systems for the cloud or securely integrating websites, applications and data across the Commonwealth. Services AIS provides include VITA Secure Gateway (VSG), VITA Oracle services and AppMon Intelligent Observability (AIO).
Virginia Identity
Virginian Identity strengthens identity assurance and fraud prevention for public facing applications and high‑value workflows. Agencies should use Virginian Identity when they need stronger citizen identity verification, secure single sign on across applications or modern, centralized protection against fraud and improper payments.
Office of Data Governance and Analytics (ODGA)
VITA's ODGA team helps agencies, higher education institutions and localities manage, share and use data more effectively. ODGA does this through standardized practices, secure data-sharing frameworks and specialized data services that support transparency, analytics and innovation across the Commonwealth. Agencies can use ODGA services to develop stronger data governance, securely share information across organizations, improve analytics and reporting, access public datasets and receive expert help with data quality, structure and strategy.
حلول الشركة
VITA's Enterprise Solutions team help agencies streamline everyday operations by providing standardized, centrally managed tools that support workflows, data visibility, agency onboarding and public facing information. Through COV Apps, Enterprise Solutions reduces the need for agency‑built applications and creates consistent, efficient processes across the Commonwealth that reduce paperwork and improve visibility.
User Backup Service (UBS)
VITA's UBS team provides agencies with an additional, policy-driven recovery layer for Microsoft 365 content, ensuring critical information stored in Exchange, OneDrive, Teams and SharePoint can be recovered beyond native retention windows and protected against accidental loss, malicious activity or complex cross‑workload incidents. Agencies can use UBS to recover deleted or overwritten Microsoft 365 content, protect high-value information and ensure important data remains recoverable.
Team Voice Enterprise Service (TVES)
VITA's TVES team enables enterprise calling directly in Microsoft Teams, giving agencies a unified way to handle calls, meetings and chat within their existing Microsoft 365 environment. Agencies can use TVES to modernize voice services, consolidate calling and replace fragmented phone systems for a modern, secure communication experience across agencies.
As agencies continue adapting to new demands and evolving business challenges, VITA's managed services offer trusted, modern tools designed to support their work. Whether the goal is to streamline processes, strengthen security, improve data use or modernize technology, VITA's service teams are ready to partner with agencies to deliver solutions that make a meaningful impact across the Commonwealth.